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14
Switch Overview
Troubleshooting
Troubleshooting
This section describes how to troubleshoot the Series 2510 Switch devices.
You can perform more in-depth troubleshooting on the Switch 2510 using the
software tools available with the switch, from the full-featured console inter-
face or the built-in Web browser interface. For more information, see the
chapter “Troubleshooting” in the ProCurve Series 2510 Switch Installation
and Getting Started Guide, available on the ProCurve Networking Web site,
www.procurve.com.
This section describes the following:
■ basic troubleshooting tips (page 14)
■ diagnosing with the LEDs (page 15)
■ testing the Switch by Resetting It (page 16)
■ ProCurve Customer Support Services (page 17)
Basic Troubleshooting Tips
Common problems and their solution are listed in the following table.
For more information on possible network problems and their solutions, refer
to the technical note “Troubleshooting LAN Performance and Intermittent
Connectivity Problems”, which can be found on the ProCurve Networking
Web site,
www.procurve.com, in the Information Library section, or refer to the
chapter “Troubleshooting” in the ProCurve Series 2510 Switch Installation
and Getting Started Guide, available on the ProCurve Networking Web site.
Problem Resolution
Switch fails Power On Self
Test (POST)
Troubleshoot using the LEDs. See “Diagnosing with the
LEDs” on page 15
Link light does not light when
a cable is connected.
Look for loose or obviously faulty connections. If they
appear to be OK, make sure the connections are snug. If
that does not correct the problem, try a different cable