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2–8 Maintenance and Service Guide
Troubleshooting
2.2 Using HP Diagnostics
for Windows
When you access HP Diagnostics for Windows, a scan of all
system components is displayed on the screen before the
HP Diagnostics window opens.
You can display more or less information from anywhere within
HP Diagnostics for Windows by selecting Level on the menu bar.
HP Diagnostics for Windows is designed to test HP components.
If third-party components are tested, the results may be
inconclusive.
Obtaining, Saving, or Printing
Configuration Information
1. Access HP Diagnostics by selecting Start > Control Panel >
Diagnostics for Windows.
2. Select Categories, and then select a category from the
drop-down list.
❏ To save the information, select File > Save As.
❏ To print the information, select File > Print.
3. To close HP Diagnostics for Windows, select File > Exit.
Obtaining, Saving or Printing Diagnostic
Test Information
1. Access HP Diagnostics by selecting Start > Control Panel >
Diagnostics for Windows.
2. Select the Test tab.
3. In the scroll box, select the category or device you want
to test.
4. Select a test type: