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Fuser Jam Clearing Countermeasure
C3941A-02A
SERVICE NOTE
SUPERSEDES: C3941A-02
HP C3941A LaserJet 5L
Serial Numbers:
JPBK000000 / JPBK016388
JPBL000000 / JPBL055374
JPCW000000 / JPCW043448
JPVW000000 / JPVW081157
USCB000000 / USCB302011
JPBV000000 / JPBV010501
JPVV000000 / JPVV216255
CNVM000000 / CNVM175233
CNVN000000 / CNVN189964
LaserJet 5L Printer Fuser Jam Clearing Countermeasure
To Be Performed By: HP-Authorized Personnel
Parts required: RB1-7334-000CN JP (Jam Prevention) Protector
General Description:
When a paper jam occurs in the LaserJet 5L it will commonly occur in the fuser area,
with the paper folding accordion-style between the fuser and delivery assembly. The
paper jams in the fuser can be such that the customers cannot remove the paper and
the printer requires servicing. Customers attempting to clear the jams often cause
damage to the printer. This countermeasure will not prevent paper jams, but will
allow users to clear the paper jams without damaging the printer.
Continued
DATE 10 June 1996
ADMINISTRATIVE INFORMATION
SERVICE NOTE CLASSIFICATION:
MODIFICATION RECOMMENDED
ACTION IMMEDIATELY STANDARDS:
CATEGORY: ONSPECIFIED FAILURE LABOR:0.5 Hours
AGREEABLETIME
LOCATION CUSTOMERINSTALLABLE SERVICE RETURN USED RETURN
CATEGORY: ON-SITE INVENTORY: SCRAP PARTS: SCRAP
HP LOCATION SEE TEXT SEETEXT
AVAILABILITY: PRODUCT’S SUPPORT LIFE RESPONSIBLE UNTIL:10May 1998
AUTHOR:SKL ENTITY:4600 ADDITIONAL INFORMATION: Reissuedto correct FigureA.
C
Service Notes
Service Notes C-3