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Technical Assistance
Online Services:for
24-hour accessto
information overyour
modem, wesuggest these
services.
WorldWideWeb URL—Printer drivers, updatedHP printer software,and product andsupport
information may be obtainedfrom http://www.hp.com,or in Europe from http://www2.hp.com.InJapan
printer drivers may beobtained fromftp://www.jpn.hp.com/drivers/.Korea:www.hp.co.kr.Taiwan:
www.hp.com.tw,with a local driver website ofwww.dds.com.tw.
HP BulletinBoard Service—Ourelectronic download service provides convenient access to HP
printer drivers, updatedHP printer software, productinformation,and troubleshooting hints.Dial (208)
344-1691(U.S.and Canada)and set your communication softwareto N,8,1.EuropeanBulletin Board
Service numbers arelisted at http://www2.hp.com.Taiwan:(886-2)923-3233.Korea:HITEL or
CHOLIAN (Go HPK).Australia:(613) 98900276.New Zealand:(649)356-3660.
AmericaOnLine—(America OnLine/Bertelsmannavailablein France, Germany, and UK)—Printer
drivers,updated HP printersoftware,and support documentation areavailableto help you answer
yourHP product questions.UseKeywordHP to start your tour.
CompuServe—Printer drivers, updatedHP printer software,and interactive sharing oftechnical
information with othermembers are availableon CompuServe’s HP User’s forums (GO HP),or call
(800) 524-3388 and ask forrepresentative#51.(CompuServe is alsoavailablein the UK,France,
Belgium, Switzerland, Germany, and Austria.)
Obtaining Software
Utilitiesand Electronic
Information:U.S.and
Canada
Asia-Pacific Countries
Australia/NewZealand
Phone: (970) 339-7009 Mail: Hewlett-Packard
Fax: (970)330-7655 P.O.Box1754
Greeley, CO 80632 USA
Fulfill Plus (65)740-4477 (Singapore, Malaysia, Indonesia, HongKong).
Call (612) 565-6099.
HP DirectOrdering for
Accessoriesand Supplies
Call (800) 446-0522 (U.S.) or (800)387-8164 (Canada).
HP Support Assistant
CD-ROM
This support tool offers a comprehensiveonline information system designedto provide technical and
product information onHP products.To subscribe to thisquarterly service in theU.S.orCanada, call
(800) 457-1762.Fulfill Plus,(65) 740-4477(Singapore,Malaysia, Indonesia, HongKong).
HP ServiceInformation To locate HP-authorized dealers, call (800)243-9816 (U.S.);(800) 387-3867 (Canada).
HP ServiceAgreements Call (800) 446-0522 (U.S.);(800) 268-1221(Canada).
HP FIRST: HP FIRSTFax will deliver detailedtroubleshooting information oncommon softwareapplications and troubleshootingtips
foryour HP product.Call fromany touch-tonephone and request up tothree documents percall.These documentswill be sent to the
faxof your choice.
Australia
Austria
Belgium (Dutch)
Belgium (French)
Canada
China
Denmark
English outsideof UK
Finland
France
Germany
Hong Kong
India
Indonesia
Italy
Japan
(03) 9272-2627
0660-8128
0800-1-1906
0800-1-7043
(800) 333-1917
(86 10) 65055280
800-10453
(31 20) 681-5792
9800-13134
05-905900
0130-810061
(852) 2506-2422
(011) 622-6420
(21) 352-2044
1678-59020
(813) 3335-8622
Korea
Malaysia
Netherlands
New Zealand
Norway
Philippines
Singapore
Spain
Sweden
Switzerland (German)
Switzerland (French)
Taiwan
Thailand
United Kingdom
United States
(02) 769-0543
(03) 298-2478
0800-22-2420
(09) 356 6642
800-11319
(65) 291-7951
(65) 275-7251
900-993123
020-795743
0800 55-1527
0800 55-1526
02-719-5589
(02) 661-3511
0800-960271
(800) 333-1917
1-12 Product Information