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To remove this type of paper jam the fuser area of the printer must be disassembled.
The fuser and pressure roller should be checked for damage from the paper jam or
the customer’s attempts to remove the paper jam. See chapter 6 in the service
manual for disassembly instructions.
This JP protector and the output tray fin (from service note C3941A-01) should be
installed in all LaserJet 5L’s in the affected serial number range that are being
serviced.
Solution:
This JP Protector (RB1-7334-000CN) should be added to the delivery assembly
(RG5-2012-000CN) of every printer in the affected serial number range that is
serviced. To install this part you must remove the delivery assembly, per the service
manual (page 6-13/14). The JP Protector is shown in Figure A below. The Delivery
Assembly is shown in Figure 8-10 of the Service manual. Install the JP Protector
into the Delivery Assembly in the position shown in Figure B below. Figure B
shows a right side view of the Delivery Assembly with the JP Protector installed.
Be very careful to orient the part correctly.
C-4 Service Notes