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Getting Help When Things Go Wrong
4
Philippines 65 272 5300
Poland (+48) 22 519 06 00
Portugal 351 (0) 1 318 00 65
Russia 7095 923 50 01
Singapore 65 272 5300
Spain 34 (9) 02321 123
Sweden 46 (0) 8 6192170
Switzerland 41 (0) 84 8801111
Taiwan 886 2-2717-0055
Thailand (66-2) 661 4011
Turkey 90 1 224 59 25
United Kingdom 44 (0) 171 512 5202
U.S. (208) 344-4131
Venezuela 800 47 888
Venezuela, Caracas 207 8488
After the Free Phone Support Period
You can still get help from HP for a fee. Prices are
subject to change without notice. (HP Customer
Care Online help (see page 45) on the internet is
still available for free!)
•
For quick questions in the United States only,
call (900) 555-1500. The charges are $2.50 per
minute and begin when you connect with a
service technician.
•
For calls from Canada, or for calls in the U.S.
that you anticipate might be longer than ten
minutes in length, call (800) 999-1148. The fee
is US $25 per call, charged to your Visa or
MasterCard.
•
If, during your phone call, it is determined that
your printer requires repair and you are within
your printer’s Limited Warranty period (see
page 54, Printer), you will not be charged for the
phone support service. However, for countries
where the above toll-free phone numbers are
not available, the regular long-distance charges
may apply.
Extended Warranty Options
If you would like to extend your printer coverage
beyond the one year factory warranty, you have
the following options:
•
Consult your reseller to get extended coverage.
•
If your reseller does not offer service contracts,
please call HP directly and ask about our
HP Service Agreements. In the U.S., call (800)
446-0522; in Canada, call (800) 268-1221. For
HP Service Agreements outside the U.S. and
Canada, contact your local HP Sales Office.