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Chapter 10 409
Tuning, Troubleshooting, Security, and Maintenance
Troubleshooting: Specific Problems
Problem After an application upgrade, ITO no longer works as expected.
Description After the upgrade of installed applications on the managed node, logfile
encapsulation, MPE/iX console message interception, and so forth,
appear not to work properly. This could be caused by different message
patterns, localized logfiles, different path and/or file name of the logfiles,
and so forth.
Solution Check the related application manual and update the ITO message
sources accordingly.
Problem X application cannot be started on a managed node.
Description If you start an X application on a managed node, that system must be
allowed to redirect the display to your display station.
Solution Specify on your display station, for each managed node where X
applications operate:
xhost + <managed_node>
To grant access to everyone:
xhost +
Problem Application can no longer be started from the Application Desktop.
Description A An application is no longer installed on the managed node.
Solution A Re-install or remove the application from the administrator’s Application
Bank and/or the operator’s Application Desktop.
Description B An application has been upgraded, and its command path, access security
or something else has been changed.
Solution B Adapt the ITO default application startup accordingly.
Description C User’s password for default application startup has been changed.