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420 Chapter 10
Tuning, Troubleshooting, Security, and Maintenance
Troubleshooting: Specific Problems
Problem Command broadcast and application does not terminate.
Description The command broadcasting and application startup are done within jobs
named OPCAAJOB. If such a job does not terminate, perform the
following solution.
Solution 1. Check that a job OPCAAJOB is available; if so, get the job number(s)
<num>:
showjob
2. If more than one job OPCAAJOB is available, determine the job
number you need: for each found job number determine the
corresponding spool file id <spf_id>:
listspf o@;seleq=[jobnum=#j<num>]
Check the spool file contents to determine the job number of the
hanging job:
print o<spf_id>.out.hpspool
3. Delete the appropriate OPCAAJOB:
abortjob #j<num>
Problem Invalid status returned for automatic operator-initiated actions when
running in parallel and an action fails.
Description ITO uses the same environment for running automatic and operator-
initiated actions in parallel, so only one set of job control words
(CIERROR, etc.) are available. If one action fails, the execution of all
other actions is also interpreted as failed even if they were successful.
Solution Re-run operator-initiated actions. Verify automatic action results using
the appropriate tools, for example, virtual terminal, application startup,
and remote command execution.