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To clear a paper jam in the automatic document feeder
CAUTION: Do not lift the lid of the HP All-in-One and try to remove the jammed
document from the glass. You might damage your original document.
1. Remove all originals from the document feeder tray.
2. Lift the cover of the automatic document feeder.
3. Lift the automatic document feeder mechanism.
4. Gently pull out any paper that is jammed in the automatic document feeder
mechanism.
CAUTION: If the paper tears when you are removing it, check for torn pieces of
paper that might remain inside the mechanism. If you do not remove all the pieces
of paper from the automatic document feeder, more paper jams are likely to occur.
5. Lower the automatic document feeder mechanism, and then close the cover of the
automatic document feeder.
The cover clicks when it is completely closed.
Clean the automatic document feeder
If the automatic document feeder picks up multiple pages or if it does not pick up plain
paper, you can clean the rollers and separator pad. Lift the automatic document feeder
Troubleshooting tips 173
Troubleshooting