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Replace the feed-roller assembly
You can find the feed-roller assembly under the ADF lid.
HP recommends that you replace the feed-roller assembly every 100,000 scans. Use
the HP Button Settings Utility to keep track of the ADF scan count. For more information,
see General info tab.
If the ADF frequently jams or misfeeds paper, then replace the feed-roller assembly. To
obtain an ADF Roller Replacement kit, visit www.hp.com.
Contact HP Support
For support contact information, see the printed Setup and Support Guide that came with
the scanner.
User Guide 61