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Error 06
Check to see that the scanner lamp is turned on. If the lamp is not turned on, contact HP Support.
For more information, see Contact HP Support.
Error 07
Press the Power Save button to turn the scanner off, and then turn the scanner on again by pressing
one of the front panel buttons. If the message is still displayed, contact HP Support. For more
information, see Contact HP Support.
Error 08
Follow these steps to resolve the error:
1. Clear any paper jammed in the ADF. For more information, see Clear jams from the ADF.
2. Try performing a scan.
3. If the problem persists, see Clean and maintain the automatic document feeder (ADF).
Error 09
Follow these steps to resolve the error:
1. Close the program you are using to scan.
2. Disconnect the power cable from the scanner.
3. Check the scanner cables to make sure that they are securely attached to the scanner.
4. Reconnect the power cable, and then try to scan. If the problem persists, contact HP Support.
For more information, see Contact HP Support.
Error 10
Close the ADF lid.
Error 16
1. Remove any loose pages from the ADF input tray.
2. Open the scanner lid.
3. Locate the ADF access door on the underside of the ADF.
4. Press the tabs on the door, and then pull the door toward you until it detaches from the ADF.
User Guide 63