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4 Battery/Flash Backed Write Cache (BBWC or FBWC)
module failures
Part numbers
Part numbers for a replacement cache modules are as follows:
• G1 products: BBWC = 398648–001
• G2 products apart from HP D2D4324: BBWC = 462976–001
• HP D2D4324 G2: FBWC = 534562-B21
If replacing this module does not resolve the problem, it may be necessary to replace the RAID
controller card. See the appropriate chapter for your RAID card for more information about
replacement procedures and part numbers.
Identifying the battery/flash capacitor module failure
Module failures are reported in the Log and, if you have email alerts set up, you will be notified
of any failure. The following example illustrates an alert for a failed RAID battery:
******************************************************************************
This is a system generated message from your HP StoreOnce D2D Backup System
Email Notification From AB4032
6-Jun-2008 8:08:15 : The RAID battery backup has failed
For further information please browse to
https://AB4032.emea.hpqcorp.net (https://16.26.9.92)
Please do not reply to this email.
******************************************************************************
HP D2D4324, D2D4312, D2D4106 and D2D4112
The status of the cache module is also reported on the Summary and Storage-RAID pages of the
Web Management Interface.
The HP D2D4112 (G2) and the HP D2D4106 have one battery only. (The HP D2D4112 G1 has
two batteries, both on the one controller.)
The HP D2D4324 has four flash capacitor modules and the HP D2D4312 has three batteries; one
for each RAID card. The Summary page shows that there is a flash capacitor module or RAID
battery failure, but does not identify the card to which it belongs. Look at the Storage-RAID page
to identify the card. The P410i card is identified as internal; the three P812 (HP D2D4324) and
two P411 (HP D2D4312) cards are identified by their slot location.
Figure 14 Example HP D2D4312 Summary page showing battery failure
Part numbers 23