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8 The problem is… (troubleshooting topics)
The problem is… (checklist)...........................................................................................................104
A head crash.................................................................................................................................105
Ink cartridge is not installed...........................................................................................................108
Ink cartridge is not detected...........................................................................................................108
Ink cartridge is near expiry date.....................................................................................................108
Ink cartridge has passed its expiry date.........................................................................................109
An error message..........................................................................................................................109
Service errors.........................................................................................................109
POC error messages.......................................................................110
Engine error messages...................................................................110
System error messages...................................................................110
Operator error messages........................................................................................110
Ink cartridge....................................................................................110
The ink LED flashes.................................................112
Waste ink bottle is not installed.......................................................112
Waste ink bottle is full......................................................................112
Media crash.....................................................................................112
Media..............................................................................................112
Error LED is flashing................................................113
Other messages..............................................................................113
An abnormal sound........................................................................................................................114
9 The problem is print quality
10 Tell me about… (basic knowledge topics)
Operating conditions......................................................................................................................118
Installation space....................................................................................................118
Environmental conditions........................................................................................118
Operating temperature and humidity levels.....................................118
Places where the printer must not be installed................................119
The power supply..........................................................................................................................119
Power ....................................................................................................................119
Dryer......................................................................................................................120
Exhaust attachment................................................................................................120
Front panel messages and printer state.........................................................................................120
Messages on the front panel...................................................................................120
Initialization display.........................................................................120
Online state (idle mode) display......................................................121
Online state (print mode) display.....................................................121
Online state (print pause mode) display..........................................121
Print stop and resume..............................................121
Print cancel (end).....................................................121
Online state (print information mode) display...................................122
Offline (menu mode) display............................................................122
Shutdown state display....................................................................123
11 Tell me about media
Storing media................................................................................................................................125
ENWW v