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installation troubleshooting
Windows
Use the information in this section if you have problems setting up your HP printer. If
you need help after the printer is set up, see the onscreen user’s guide in the Printer
Assistant. See “viewing the onscreen user’s guide” on page
6
of this reference guide
for instructions.
• Auto-run is disabled.
• The computer cannot find the
autorun.exe program on the
printer software CD.
possible causes... to solve the problem...
The installation program
does not start automatically
when the CD is inserted.
1.Insert the printer software CD into the
computer’s CD-ROM drive. Be careful to
position the CD correctly.
2.Select
Start > Run, then click Browse.
3.Browse to the HPPP CD-ROM icon, then
click
Open.
4.Select
Setup, then click Open.
The setup.exe file appears in the Run
dialog box.
5.Click
OK.
6.Follow the onscreen instructions to install
the printer software.
what is the problem?
FDR_RG.book Page 13 Wednesday, July 31, 2002 9:38 AM