Filter
Top Products
troubleshooting tips
32
hp digital copier 610 printing and software guide
USB connection problems
The following errors may occur if a problem exists with the USB connection
between your HP Digital Copier and your computer.
The binding margin is in the
wrong place
You may have selected an incorrect
paper orientation (Book or Tablet). On
the Features tab of the Properties dialog
box, verify that your selection places the
binding along the side (Book) or the top
(Tablet) of your paper.
Only one side prints although
the two-sided printing option is
selected
Use the following solutions:
• Print the document using the manual
two-sided printing feature.
• Use a paper type supported by the
two-sided printing accessory.
• Use a paper size supported by the
two-sided printing accessory.
problem solution
problem solution
there was an
error writing
to <name of
USB port>
This error message appears if the copier/printer is not
receiving correct data from another USB device or the hub.
Connect the copier/printer directly to the USB port on the
computer.
conflicting
USB cable
connections
A printing conflict may arise when the copier/printer and
several USB devices are attached to a hub. Use one of the
following methods to solve the conflict:
• Connect your copier/printer directly to your computer
with the USB cable; do not use a hub.
• If the copier/printer is attached to a hub, do not use
other USB devices attached to the hub while printing.
no plug-and-
play event
occurs,
preventing
the software
installation
Your computer should detect your copier/printer and allow
you to proceed through the software installation process as
soon as you plug your copier/printer into the computer. If
you experience problems, do the following:
• Verify that the USB cable if firmly connected to your
copier/printer and to your computer.
• Verify that the On button on the front panel is lit.
• Verify that your operating system complies with the list of
supported systems in system requirements on page 35.