HP (Hewlett-Packard) 610 All in One Printer User Manual


 
communication problems
33
hp digital copier 610 printing and software guide
If you still experience difficulties, contact HP Support and Services as listed
in the HP Digital Copier 510/610 Reference Guide.
communication problems
If the copier/printer encounters a communication problem, do the following:
1 Verify that all cables are firmly attached to your copier/printer and
your computer.
2 Press Cancel to cancel the print job.
3 Resend your document.
problems uninstalling or reinstalling software
If you have difficulties uninstalling or reinstalling the HP DIgital Copier
software, do the following:
problem solution
You cannot remove the
HP Digital Copier
software from your
computer
See uninstall and reinstall software on
page 12.
You cannot reinstall the
HP Digital Copier
software
See uninstall and reinstall software on
page 12.
The New Hardware
Wizard does not identify
the HP Digital Copier by
name, but displays
“Device Unknown”
Disregard the notice and continue the
installation.
In the New Hardware Wizard select CD-
ROM, then Next to start the search for the
driver file hpf600p.inf.
If the installation fails, locate and double-
click this file directly from the CD.
If none of these steps work, follow the
procedure in uninstall and reinstall software
on page 12.
You have both an HP
CP1160 (DeskJet) and an
HP Digital Copier
installed on your
computer, and you cannot
remove one of the
printers.
Follow the procedure in uninstall and reinstall
software on page 12, then reinstall only the
printer program you want to keep.