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Server response time is slower than usual
e sure the hard drive is not full, and increase the amount of free space on the hard drive, if
e
Action:
drive is supported. To determine drive support, see the server documentation or the HP
website
(http://www.docs.hp.com).
lling the hard drive in another bay.
HP Insight Diagnostics (on page 47). Then, replace failed components as indicated.
capacity than the original drive.
Memory prob
General memory problems are occurring
Actio
• l
gui
er requirements and is installed as required by the server.
s be populated fully or that all memory within a
determine if the memory is installed
properly, see the server documentation.
s that correspond to memory slots.
If you are unsure which DIMM has failed, test each bank of DIMMs by removing all other
Server is out of memory
lication documentation to determine the
mory configuration requirements.
e
mory count during POST.
Action: B
needed. It is recommended that hard drives should have a minimum of 15 percent free space.
No hard drives are recognized
Action: Be sure no power problems (on page 63) exist.
A n w hard drive is not recognized
1. Be sure the
2. Be sure the drive bay is not defective by insta
3. Run
4. When the drive is a replacement drive on an array controller, be sure that the drive is the same type
and of the same or larger
lems
n:
Iso ate and minimize the memory configuration. Use care when handling DIMMs ("DIMM handling
delines
" on page 50).
o Be sure the memory meets the serv
Some servers may require that memory bank
memory bank must be the same size, type, and speed. To
o Check any server LED
o
DIMMs. Then, isolate the failed DIMM by switching each DIMM in a bank with a known working
DIMM.
o Remove any third-party memory.
• To test the memory, run HP Insight Diagnostics (on page 47).
Action:
1. Be sure the memory is configured properly. Refer to the app
me
2. Be sure no operating system errors are indicated.
3. Be sure a memory count error ("Memory count error exists" on page 73) did not occur. Refer to th
message displaying me
Troubleshooting 72