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ENWW 4-1
4
Maintaining and
troubleshooting
This section provides information about maintaining the printer and troubleshooting common
printer problems, such as paper jams and poor quality printing.
z If you know you need to replace an ink cartridge or printhead, or clean the printheads, see
“Maintaining ink cartridges and printheads”.
z If you know that the colors do not appear as they should, see “Calibrating color”.
z If you need to clear a jam, see “Clearing jams”.
z If you have any other usage problem, see “Starting troubleshooting”.
z If you had trouble installing the printer, see “Troubleshooting installation issues”.
Maintaining ink cartridges and printheads
The ink cartridges should not require maintenance except for replacing them when the ink
runs out. The printheads require very little maintenance.
Replacing ink cartridges
CAUTION The ink in HP ink cartridges has been formulated to ensure superior print quality and
compatibility with your printer. Damage to the printer that results from modifying or refilling the
ink cartridges, or from using non-HP ink cartridges, is not covered under the warranty.
You do not have to replace all four ink cartridges when one runs out. Only replace the ink
cartridge for the color that is low or out.
You can check the ink levels from the Toolbox. You can also check the printer control panel to
see if an ink cartridge is low, as shown here.
The ink cartridge is low on ink when the Ink
Cartridge light blinks, and one or more of the
color indicator lights is on.
You can press the (resume button) to
continue printing.
The ink cartridge is out of ink when the Ink
Cartridge light, one or more of the color indicator
lights, and the Resume light are on.
You must replace the ink cartridge to continue
printing.