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Legal Information
C
Limited Warranty Statement
Duration of
HP Product Limited Warranty
Ink cartridges 90 Days
Software in North America/Canda 90 Days
Software in Asia Pacific, Europe 1 Year
Software in Latin America 1 Year
Printer in North America/Canada 90 Days
Printer in Asia Pacific, Europe 1 Year
Printer in Latin America 1 Year
A. Extent of Limited Warranty
1. Hewlett-Packard (HP) warrants to the end-user customer
that the HP products specified above will be free from
defects in materials and workmanship for the duration
specified above, which duration begins on the date of
purchase by the customer. Customer is responsible for
maintaining proof of date of purchase.
2. For software products, HP’s limited warranty applies only
to a failure to execute programming instructions. HP does
not warrant that the operation of any product will be
uninterrupted or error free.
3. HP’s limited warranty covers only those defects which arise
as a result of normal use of the product, and do not apply
to any:
a. Improper or inadequate maintenance or modification;
b. Software, interfacing, media, parts, or supplies not pro-
vided or supported by HP; or
c. Operation outside the product’s specifications.
4. For HP printer products, the use of a non-HP ink cartridge
or a refilled ink cartridge does not affect either the
warranty to the customer or any HP support contract with
the customer. However, if printer failure or damage is
attributable to the use of a non-HP or refilled ink cartridge,
HP will charge its standard time and materials charges to
service the printer for the particular failure or damage.
5. If HP receives, during the applicable warranty period,
notice of a defect in any software, media, or ink cartridge
product which is covered by HP’s warranty, HP shall
replace the defective product. If HP receives, during the
applicable warranty period, notice of a defect in any
hardware product which is covered by HP’s warranty, HP
shall either repair or replace the defective product, at HP’s
option.
6. If HP is unable to repair or replace, as applicable, a
defective product which is covered by HP’s warranty, HP
shall, within a reasonable time after being notified of the
defect, refund the purchase price for the product.
7. HP shall have no obligation to repair, replace, or refund
until the customer returns the defective product to HP.
8. Any replacement product may be either new or like-new,
provided that it has functionality at least equal to that of
the product being replaced.
9. HP’s limited warranty is valid in any country where the
covered HP product is distributed by HP except for the
Middle-East, Africa, Argentina, Brazil, Mexico, Venezuela,
and France’s “Departements D’Outre-Mer”; for those
excepted areas, the warranty is valid only in the country of
purchase. Contracts for additional warranty services, such
as on-site service, may be available from any authorized
HP service facility where the product is distributed by HP or
by an authorized importer.
B. Limitations of Warranty
1. TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP
NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER
WARRANTY OR CONDITION OF ANY KIND, WHETHER
EXPRESS OR IMPLIED, WITH RESPECT TO THE HP
PRODUCTS, AND SPECIFICALLY DISCLAIM THE IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY,
SATISFACTORY QUALITY, AND FITNESS FOR A
PARTICULAR PURPOSE.
C. Limitations of Liability
1. To the extent allowed by local law, the remedies provided
in this Warranty Statement are the customer’s sole and
exclusive remedies.
2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR
THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS
WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS
THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT,
INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR
ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES.
D. Local Law
1. This Warranty Statement gives the customer specific legal
rights. The customer may also have other rights which vary
from state to state in the United States, from province to
province in Canada, and from country to country
elsewhere in the world.
2. To the extent that this Warranty Statement is inconsistent
with local law, this Warranty Statement shall be deemed
modified to be consistent with such local law. Under such
local law, certain disclaimers and limitations of this
Warranty Statement may not apply to the customer. For
example, some states in the United States, as well as some
governments outside the United States (including
provinces in Canada), may:
a. Preclude the disclaimers and limitations in this Warranty
Statement from limiting the statutory rights of a con-
sumer (e.g., the United Kingdom);
b. Otherwise restrict the ability of a manufacturer to enforce
such disclaimers or limitations; or
c. Grant the customer additional warranty rights, specify the
duration of implied warranties which the manufacturer
cannot disclaim, or not allow limitations on the duration
of implied warranties.
3. FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND
NEW ZEALAND, THE TERMS IN THIS WARRANTY
STATEMENT, EXCEPT TO THE EXTENT LAWFULLY
PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY,
AND ARE IN ADDITION TO, THE MANDATORY STATUTORY
RIGHTS APPLICABLE TO THE SALE OF HP PRODUCTS TO
SUCH CUSTOMERS.
HP Year 2000 Warranty
Subject to all of the terms and limitations of the HP Limited
Warranty Statement stated above, HP warrants that this HP
Product will be able to accurately process date data (including,
but not limited to, calculating, comparing, and sequencing)
from, into, and between the twentieth and twenty-first centuries,
and the years 1999 and 2000, including leap year calculations,
when used in accordance with the Product documentation
provided by HP (including any instructions for installing
patches or upgrades), provided that all other products (e.g.
hardware, software, firmware) used in combination with such HP
Product(s) properly exchange date data with it. The duration of
the Year 2000 warranty extends through January 31, 2001.