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● Check other printers or scanners. You might need to disconnect older products
from your computer.
● If your HP all-in-one is networked, see the Network Guide that came with your
HP all-in-one.
● After you check the connections, try restarting your computer. Turn your
HP all-in-one off and then on again.
For more information on setting up your HP all-in-one and connecting it to your
computer, see the Setup Guide that came with your HP all-in-one.
I received a message on the color graphics display about a paper jam or a
blocked carriage
Cause
If either a paper jam or blocked carriage error message appears on the color
graphics display, there might be some packing material inside the HP all-in-one.
Solution
Lift open the print-carriage access door to expose the print cartridges and remove
any packing material, tape, or other foreign objects. Turn off the HP all-in-one, wait
one minute, and then press the On button to turn the HP all-in-one back on.
Chapter 13
100 HP PSC 2350 series all-in-one
Troubleshooting information