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Troubleshooting
Maintenance and Service Guide 2–9
Obtaining, Saving, or Printing Diagnostic
Test Information
1. Access Diagnostics for Windows by selecting Start >
Settings > Control Panel > Diagnostics for Windows.
2. Select the Test tab.
3. In the scroll box, select the category or device you want
to test.
4. Select a test type:
❏ Quick Test—Runs a quick, general test on each device
in a selected category.
❏ Complete Test—Performs maximum testing on each
device in a selected category.
❏ Custom Test—Performs maximum testing on a
selected device.
◆ To run all tests for your selected device, select the
Check All button.
◆ To run only the tests you select, select the Uncheck
All button, then select the check box for each test
you want to run.
5. Select a test mode:
❏ Interactive Mode—Provides maximum control over
the testing process. You determine whether the test
was passed or failed. You might be prompted to insert
or remove devices.
❏ Unattended Mode—Does not display prompts. If errors
are found, they are displayed when testing is complete.