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Obtaining HP telephone support
During the warranty period, you may obtain assistance from the HP Customer Care Center.
Before you call
Visit HP website (www.hp.com/support/officejetprok550) for the latest troubleshooting information, or
product fixes and updates.
To assist our Customer Care Center representatives to serve you better, prepare the following
information if you need to call HP.
1. Print the configuration page of the printer. See
Understanding the configuration page. If the
printer does not print, get the following information ready.
●
printer model
●
model number and serial number (check the back of the printer)
2. Check the operating system that you are using, such as Windows 98 SE.
3. If the printer is connected to the network, check the network operating system.
4. Note how the printer is connected to your system, such as through USB or network connection.
5. Obtain the version number of the printer software, such as HP Officejet Pro K550 Series Version:
60.52.213.0. (To find the version number of the printer driver, open the printer settings or
properties dialog box, and click the About tab.)
6. If you have a problem printing from a particular application, note the application and version
number.
Telephone support numbers
In many locations, HP provides toll free telephone support during the warranty period. However,
some of the support numbers listed below may not be toll free.
For the most current list of telephone support numbers, see
www.hp.com/support.
Country/Region Telephone number
Algeria 61 56 45 43
Argentina 0-800-555-5000
Buenos Aires: 54-11-4708-1600
Australia 1300 721 147
1902 910 910 (out-of-warranty)
Austria www.hp.com/support
Bahrain 17212049
Belgium www.hp.com/support
ENWW Obtaining HP telephone support 101