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Understanding the configuration page
Use the configuration page to view current printer information, ink cartridge status, and printhead
health status; to help troubleshoot printer problems; and to verify installation of optional accessories,
such as the duplex unit. The configuration page also contains a log of recent events. If the printer is
connected to a network, an additional network configuration page prints; this page shows the
network settings for the printer.
If you need to call HP, it is often useful to print the configuration page before calling.
1. Printer Information: Shows printer information (such as the product name, model number,
serial number, and firmware version number), the accessories that are installed (such as the
duplex unit), and the number of pages printed from the trays and accessories.
2. Ink Cartridge Status: Shows the estimated ink levels (represented in graphical form as gauges),
the part numbers and expiration dates of the ink cartridges.
3. Printhead Status: Shows the status of the printhead health, and the part numbers, first-
installation dates, and end-of-warranty dates of the printheads, as well as the accumulated ink
usage. The status options for the printhead are: good, fair, and replace. If the status is 'fair', then
the print quality must be monitored, but the printhead does not need to replaced. If the status is
'replace', then the printhead should be replaced as the printer will not function until it is.
4.
Event Log: Shows a log of recent events that have occurred.
ENWW Understanding the configuration page 75