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Symptom Call Center Likely Cause
(in order)
Comments
• Send in for repair if
still losing time.
• Sub-battery
Discharged
• Flex cable
(F1320-60950)
• PT-586 U46 or
Y3 crystal IC
and 5500-07 for backup
battery problem (should
be >4.8V).
• Replace PT-586
PCMCIA failure
• Check device manager
in Win95 for resource
conflicts
• Send in for repair
• PT-586 • Also check for
configuration problems
Slow audio and
display
• Send in for repair • PT-CPU • Check for loose heat sink
screws — tightening
should fix
• Check CPU fan for
correct operation (use
OmniBook diag program).
Computer gets hot
• It is normal for the
computer to get
warm/hot especially
with 150 & 166 MHz
MMX CPU and if
charging the battery.
Try using the fold
down legs to raise the
back of the machine to
promote air flow.
• On OB2000 and
OB5700, ensure air
vents are clear.
• Send in for repair
• PT-586
• PT-CPU
• RAM modules
• Check CPU fan for
correct operation (use
OmniBook diag program).