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Introduction
This document provides reference information for the HP OmniBook 2000, 5500, and 5700. It is
intended to be used by HP-qualified service personnel to help with the installation, servicing, and
repair of these HP OmniBook PCs.
It is a self-paced guide designed to train you to install, configure, and repair the OmniBook
Notebook PC. You can follow it without having any equipment available.
The following table lists additional sources where supplementary information can be obtained.
Table 1 - Additional Resources
Resource Number/Address Comments
HP External Web http://www.hp.com/go/omniboo
k
No usage restriction
(http://www2.hp.com/go/omniboo
k provides a European mirror)
HP-MCD Internal Web http://webmcd.cv.hp.com Restricted to HP intranet access
only
America Online Keyword: HP Call (800) 827-6364 for
membership within the US
CompuServe
1
GO HP Call (800) 524-3388 for
membership within the US
HP Bulletin Board Service
2
(208) 344-1691 (US only) Refer to the latest Product
Support Plan for non-US BBS
numbers
HP First (automated fax) (800) 333-1917 US and Canada
(801) 344-4809 Outside US and Canada
(800) 544-9976 Reseller support number (enter
outlet id number)
HP Support Assist CD-
ROM
(800) 457-1762 US and Canada
(801) 431-1587 Outside US and Canada
HP MCD Service Engineer svc-eng_mcd@om.cv.hp.com Email address for service related
questions and issues
1
Baud rates = 300-28.8; Parity = E; Data bits = 7; Stop bits = 1
2
Baud rates = 300-28.8; Parity = N, Data bits = 8; Stop bits = 1