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HP OmniBook 6000 Troubleshooting and Diagnostics 3-11
Symptom Call Center:
Suggestions
Repair Center:
Likely Causes
Repair Center:
Comments
Infrared
General problems. Infrared is disabled and no
drivers installed as shipped.
(Drivers are included.)
Check settings in BIOS
Setup.
Remove any PC Cards from
the computer (possible IRQ
conflict).
For fast-IrDA, check for DMA
conflict with ECP parallel
port.
Motherboard.
PCMCIA
General problems. Restart the computer.
Try the card in the other slot
or in another computer.
If the card requires an IRQ,
make sure one is available.
Check for conflicts or refresh
the device list in Device
Manager.
Zoomed Video is supported
only in the lower slot.
Check the HP Notebook Web
site for installation
instructions (page vi).
When using a PC card in a
docking system, insert or
remove the card while the
system is turned on.
Download current drivers
from the card manufacturer’s
web site.
PCMCIA socket.
Motherboard.
Using a flashlight, look for
bent pins inside the PCMCIA
socket.
If both slots have problems,
replace the motherboard. If
only one slot has a problem,
try replacing the PCMCIA
socket.
ac adapter
Does not power the
OmniBook
Try another ac adapter, if
available.
ac adapter.
Power supply PCA.
Motherboard.
The ac adapter cannot be
repaired, and must be
replaced.
Miscellaneous
Clock loses time Plug in ac adapter for 24
hours to charge CMOS
battery.
CMOS battery.
Motherboard.
Charge CMOS battery.
Computer gets
abnormally hot
Always set the computer on a
flat surface, so that air can
flow freely around and
underneath it
Make sure the air vents are
clear.
Games and other programs
that drive CPU usage toward
100% can contribute.
Heatsink. Check the heatsink for
proper fan operation or
heatsink damage.