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3-16 Troubleshooting and Diagnostics HP OmniBook 6000
9. When you are finished, press ESC to exit the advanced tests.
10. Press F4 to save system and test information in the Support Ticket log file.
11. Exit. Press F3 to exit and reboot.
12. Optional: Check the log. The log file contains a hardware summary and a list of all test results
and errors. Run C:\Dmi\Hputils\Hpsuppt.exe to retrieve the log file to this directory and open it in
Notepad.
Note that the serial and parallel port tests are more thorough if you connect a loop-back connector to
the port before running the test for that port. See the wiring diagrams below.
14
1
25
13
6
1
9
5
Figure 3-3. Serial and Parallel Loopback Connectors