HP (Hewlett-Packard) 800 Laptop User Manual


 
Troubleshooting
Solving Basic Problems
2-3
Solving Basic Problems
If your OmniBook has a problem starting, find the symptom below that matches
your situation. Try the suggestions one at a time.
If the OmniBook turns off immediately after it turns on
Battery power is probably extremely low. Plug in the ac adapter—or turn off the
OmniBook and insert a fresh battery (see chapter 1).
If the OmniBook stops responding
Try waiting a few moments, then try turning it off and on.
Press
CTRL+ALT+DEL to reboot.
If nothing happens, insert a ball-point pen tip or other slender object into the
reset-button hole in the right side of the case. Push in momentarily—the system
should reset and reboot.
If the OmniBook doesn’t turn on
Connect the ac adapter in case the battery is low.
Press On/Off to try turning on the unit.
Try adjusting the display—press the or buttons above the keyboard several
times or hold one of them down. Try holding the
FN key at the same time.
Insert a ball-point pen tip or other slender object into the reset-button hole in
the right side of the case. Push in momentarily—the system should reset and
reboot.
If you get no response, remove the battery, ac adapter, and all external
devices, and wait 1 minute—then plug in the ac adapter and try resetting
again. If you still get no response, the unit requires service.
If you get an error message during startup, see the next symptom.