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An Introduction to Integrating Partner Applications with VPO
VPO Conceptual Overview
Chapter 1 37
Problem Management with VPO
Regardless of the message source, VPO gathers the elements of daily
operations and problem management by employing the following
procedures:
❏ Collecting
Gathering information about the status of the computing
environment.
❏ Processing
Selecting important or critical status information and making it
available on the central system in a consolidated fashion.
❏ Presenting
Overview; highlighting of problems; definition of a problem resolution
strategy.
❏ Acting
Performing planned activities and corrective actions, storing
information and action logs (audit).
These various approaches are described on the following pages.