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An Introduction to Integrating Partner Applications with VPO
Integration Benefits to Partners
Chapter 152
NSM Market Segment
Management solutions for this market segment deal with computer
systems, databases and applications connected over a network. This
includes solutions for print and storage management, for configuration
management solutions, or for database and application management
solutions.
Solutions for the NSM segment integrate into VPO to prepare a
management solution to become part of an INSM solution. These
solutions can take full advantage of the VPO-specific integration
capabilities from event integration via messages, to using the various
VPO APIs.
To integrate applications or databases for which no satisfactory problem
management solutions are available, VPO provides mechanisms that
allow the straightforward development of a powerful management
solution. Usually it is sufficient to use the integration capabilities that
can be configured in the VPO administrator's GUI and to provide some
additional shell scripts.
INSM Market Segment
The following solutions should also consider VPO integration:
❏ Solutions that address both network and system level problems
❏ Solutions that focus on other aspects of problem management, for
example, trouble ticket and helpdesk systems or event correlation
engines
❏ Solutions that provide problem management for platforms not
directly supported by VPO.
These solutions may benefit considerably from an integration into VPO,
first, because they make their solution ready for inclusion in a full INSM
solution, and second, because they can access the large amount of
problem-related messages that are collected and managed by VPO.
These solutions can take full advantage of the VPO-specific integration
capabilities from event integration via messages to using the various
VPO APIs. Especially for trouble ticket and help desk systems and for
event correlation engines, VPO provides powerful interfaces (trouble
ticket and external notification) as well as specific APIs including the
Legacy Link Interface API, Agent Message Stream Interface API, Server
Message Stream Interface API, Server Message API.