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An Introduction to Integrating Partner Applications with VPO
VPO Conceptual Overview
Chapter 148
Customizing VPO
VPO provides a wide range of elaborate customization capabilities so
that it can be easily adapted to manage diverse IT environments. It can
be configured to collect messages and SNMP traps from any source, and
to monitor any variable of interest. Once the management information is
collected, all follow-on activities can be configured to suit your IT
requirements.
VPO also fully meets the needs of many different users. IT organizations
often define individual management responsibilities for each member of
the operating staff. Using the administrator’s GUI you can specify the
managed nodes and message groups for which each user is responsible.
Only the messages and alerts that are the responsibility of a particular
user appear in the Message Browser of that user.
Messages can be buffered if they arrive outside of configured service
hours, or can be suppressed during scheduled outages. In addition,
messages can be sent to different management servers depending on
time and/or message attributes. For example, you might choose to send
all messages to a VPO server in London between 8 AM and 5 PM, and to
a VPO server in New York at all other times. You might even choose to
send all messages indicating a database problem to your database expert
center in Paris. For more information about configuring a VPO
environment with multiple management servers, refer to the VPO
Concepts Guide.
In addition to redirecting messages, which is automatically done by the
VPO agent, operators can also escalate messages to another user, or to a
user on a different management server. Using the message forwarding
feature, messages can also be transferred between management servers.
The VPO administrator also controls the management tasks assigned to
each user. Only those icons representing applications and control
programs that are the responsibility of a particular user are displayed in
Application Desktop of that user.
VPO also provides secure operations. Each user has a password to
ensure that only authorized people can access VPO. User profiles defined
by the VPO administrator restrict the activities of each user on the
management server and the managed nodes. All actions can be
controlled because activities are initiated only from the Application
Desktop or Message Browser which are tailored to the responsibilities of
the user.