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Colors do not line up properly
Check the print cartridges
The print cartridges are automatically aligned when a cartridge is replaced. However, you might notice
improvement in the print quality by performing the alignment procedure yourself. See
Using the print
cartridges.
Check the graphics placement
Use the zoom or print preview feature of your software to check for gaps in the placement of graphics
on the page.
Lines or dots are missing from text or graphics
The printer may be in Ink-backup Printing Mode
The printer enters Ink-backup Printing Mode when one of the print cartridges is empty or removed.
Replace the missing print cartridge with a new one (see
Inserting the print cartridges).
Verify the ink levels of the print cartridges
One of the print cartridges may be low on ink. To view the ink levels, print a diagnostics page (see
Printing a diagnostics page). For Windows, if the Toolbox is installed, you can find ink-level information
by clicking the Estimated Ink Level tab. If the print cartridge is low on ink, replace it (see
Inserting the
print cartridges).
The print cartridges may need to be cleaned
Perform the auto-clean procedure (see Cleaning the print cartridges).
Check the print cartridge contact pads
The print cartridge contact pads might need cleaning. See Using the print cartridges.
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