Filter
Top Products
3. Click the Printer Services tab (Toolbox) or Services tab (printer driver).
4. Click Clean Print Cartridges and follow the onscreen instructions.
5. If you still find a problem in the printout, repeat this cleaning process.
6. If there is still a problem in the printout, either the print cartridge is out of ink and should be replaced
or the cartridge has a problem. Replace the cartridge if it is out of warranty or contact HP customer
service.
For Macintosh
1. Load plain paper into the input tray (see
Loading media in the input tray.)
2. Open the HP Printer Utility.
3. In the Configuration Settings area, select Clean.
4. Click Clean.
5. If you still find a problem in the printout, repeat this cleaning process.
6. If there is still a problem in the printout, either the print cartridge is out of ink and should be replaced
or the cartridge has a problem. Replace the cartridge if it is out of warranty or contact HP customer
service.
Maintaining the print cartridges
The following tips will help maintain HP print cartridges and ensure consistent print quality:
●
Keep all print cartridges in their sealed packages until they are needed. Print cartridges should be
stored at room temperatures between 15˚ to 35˚C (59˚ to 95˚F).
●
Do not remove the plastic tape covering the ink nozzles until you are ready to install the print
cartridge in the printer. If the plastic tape has been removed from the print cartridge, do not attempt
to reattach it. Reattaching the tape damages the print cartridge.
CAUTION Do not drop the print cartridge. Dropping the print cartridge may damage it.
Storing the print cartridges
When a cartridge is removed from the printer, store it in an airtight plastic container or in the Print
Cartridge Protector. A Print Cartridge Protector is shipped with the photo print cartridges.
NOTE If you store the print cartridge in an airtight plastic container, make sure that the tri-color,
photo, and gray photo ink nozzles face down and that the black print cartridges are stored with
the ink nozzles face up.
22 Chapter 3 Using print cartridges and accessories ENWW