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Chapter 4 Diagnostics
Diagnostics for Windows Features
Diagnostics for Windows is a set of diagnostic tests, including tests for system and processor components,
memory and storage elements, ports, and input/output devices. The Diagnostics for Windows is supplied on the
hp tc2120 Startup CD-ROM. To install Diagnostics for Windows, follow the instructions on the README file
located in the Diagnostics for Windows folder on the Startup CD-ROM.
Diagnostics for Windows is run under Windows. When you start the utility, an Overview screen displays the
current configuration of the hp server. Menus and tabs allow you to perform in-depth tests and access detailed
hardware and software information by category (system, input devices, communication, and so on). Diagnostics
for Windows does not use any tests that might write over and destroy user data.
Components tested with Diagnostics for Windows include:
You can use Diagnostics for Windows to perform the following tasks:
• Display the current server configuration.
• Run a high-level Quick Test of basic hardware components.
• Run a Complete Test to thoroughly test basic components.
• Run a Custom Test to select specific test variations.
• Run tests in Interactive or Unattended mode.
• View, save, and print test results and the test error log.
• View, save, or print a summary of this sessions tests and results.
• Display and print information for specific hardware and software categories.
About Error Messages
A hexadecimal number designates each error message reported by Diagnostics for Windows. Sometimes the
message includes a short note regarding the type of error and a list of one or more steps you may take in
response. Most of these errors are encountered rarely, if ever. Error codes can be viewed in the Error tab within
Diagnostics for Windows. For further assistance, contact the HP Customer Support Center nearest you.
• System board • Processor
• Memory modules • Hard disk drives (HDD)
• Flexible disk drive (FDD) • Keyboard
• Parallel ports • CD-ROM drives
• Video monitor
• Multimedia devices
• Communications devices