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HP Omnibook XT6050, XT/VT6200 Troubleshooting and Diagnostics 3-13
Symptom Call Center:
Suggestions
Repair Center:
Likely Causes
Repair Center:
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Pointing stick
General problems. Reset notebook (see
page 1-8).
Check settings in Control
Panel. Make sure pointing
stick is enabled in Mouse
Properties.
By default, pointing stick is
disabled if external PS/2
mouse is connected, Use
BIOS Setup to check
settings.
Keyboard.
Motherboard.
Try reinserting flex cable in
connector on motherboard.
Special pointing
stick features not
working.
Check Mouse Properties in
Control Panel.
Keyboard assembly.
Motherboard.
Touch pad
General problems. Reset notebook (see page 1-
8).
Check settings in Control
Panel. Make sure touch pad
is enabled in Mouse
Properties.
By default, touch pad is
disabled if external PS/2
mouse is connected, Use
BIOS Setup to check
settings.
Avoid touching touch pad
while booting or resuming.
Top case.
Motherboard.
Special touch pad
features not
working.
Check Mouse Properties in
Control Panel.
Top case.
Motherboard.
Click button does
not work.
Top case.
Motherboard.
Memory
Out of memory
error.
Make sure C drive has
adequate free space. Delete
temporary and unneeded
files.
Use memory troubleshooter
in Windows Help.
Third-party memory cards
have not been tested for use
with notebook.
SDRAM module.
Computer doesn’t
boot after adding
SDRAM.
Use only PC133 (OB
XT6050) or PC2100 DDR266
(OB XT/VT6200) SDRAM
modules.
SDRAM module.