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6-3
1. When This Type of Copy is Produced
Chapter 6
Troubleshooting
* Call your Technical Representative if these procedures do not correct the problem.
Symptom Possible Cause Action
The copy has lines.
The copy has dark specks or spots.
The Original Glass is dirty. Wipe the Original Glass clean
with a soft dry cloth. ☞p. 7-5
The Original Pad is dirty. Wipe the Original Pad clean
with a soft cloth dampened with
alcohol. ☞p. 7-6
The original is very thin or
highly transparent.
Place a blank sheet of paper over
the original. ☞p. 3-6
The original is 2-sided. The information on the back side
of a 2-sided, thin original may be
slightly reproduced on the copy.
Set the copier into the Manual
Exposure mode and, using the
key, make the
exposure level lighter. ☞p. 3-42
The edge of the copy is dirty. The Original Pad is dirty. Wipe the Original Pad clean
with a soft cloth dampened with
alcohol. ☞p. 7-6
You have selected a paper size
larger than the original. (When
Zoom Ratio is set at full size
×1.000)
Select the same copy paper size
as the original. ☞p. 3-9
Or, use the Auto Size Mode to
enlarge the copy to the
appropriate size. ☞p. 3-14
The original is not placed in the
correct position (when the zoom
ratio is set at full size
×1.000).
Select the same copy paper size
as the original. Or, reload the
paper in the same direction as
the original. ☞p. 3-9
The reduction ratio selected is
not in accord with the copy
paper size. (When doing manual
reduction copying.)
Select the zoom ratio according
to the copy paper size. ☞p. 3-14
Or, use the Auto Size Mode to
reduce the copy to the
appropriate size. ☞p. 3-14
The image on the copy is not
aligned properly
.
The original is not placed in the
correct position.
Place the original correctly on
the Original Glass against the
Original Width Scale. ☞p. 3-6
Or, load it onto the document
feeder correctly along the
Document Guide Plates. ☞p. 3-5
The originals may not be
suitable for use in the document
feeder.
Raise the document feeder and
place the originals on the
Original Glass one at a time,
instead of using the document
feeder. ☞p. 3-5
Something is sticking to the
Original Glass.
Wipe the Original Glass clean
with a soft dry cloth. ☞p. 7-5
1139O1670A
1074O111
Lighter
1074O112
1074O113