Filter
Top Products
Print media guide
Page 2 of 2
Storing paper
Use the following guidelines to avoid paper feeding problems and uneven print quality.
• Store paper in an environment where the temperature is approximately 21°C (70°F) and the relative
humidity is 40%.
• Store cartons of paper on a pallet or shelf rather than directly on the floor.
• If you store individual packages of paper out of the original carton, make sure they rest on a flat surface so
the edges do not buckle or curl.
• Do not place anything on top of paper packages.
Avoiding paper jams
The following hints can help you avoid paper jams:
• Do not remove paper trays while a job is printing. Wait for a Load Tray <x> or Ready message before you
remove the tray.
• Use only recommended paper.
• Do not load wrinkled, creased, or damp paper.
• Flex, fan, and straighten paper before you load it.
• Do not overload the trays or the multipurpose feeder. Make sure the stack height does not exceed the
maximum height indicated.
• Push all trays firmly into the printer after loading them.
• Make sure the guides in the trays are properly positioned for the size paper you have loaded.
• Do not send jobs to staple, hole punch, or offset for transparencies, labels, or card stock.
• We recommend that transparencies, labels, card stock, and envelopes not be sent to the optional mailbox
or optional finisher. These specialty media types should be sent to the standard bin.
• If an optional finisher or mailbox is attached to your printer, make sure the printer and option are correctly
aligned. Refer to the Setup Guide that came with your printer or option for alignment instructions.
• Make sure all cables that connect the high capacity feeder or finisher to the printer are correctly attached.
Refer to the Setup Guide for more information.
• If a jam should occur, clear the entire paper path.