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Table 2-1 (Page 3 of 23). POST and Diagnostics and Utilities Index
for Symptoms, Messages, Error Codes, or Beeps
Symptoms, Messages, Error
Codes, or Beeps
Action/FRU
CD/DVD-ROM drive does not
read data files and no error
codes or messages are
displayed.
Cannot read from Drive E.
Retry loading CD message is
displayed with disc loaded in
CD/DVD-ROM drive.
Sound adapter card works
properly.
Check with a known good disc and correct
level of software.
CD/DVD-ROM drive
CD/DVD-ROM drive does not
play an audio disc. Sound
function works properly.
CD/DVD-ROM drive reads data
files.
Check the audio cable on CD/DVD-ROM
drive to the system board. If music can be
heard through headphones plugged into the
audio out jack on the system board, replace
the CD/DVD-ROM drive.
Clock Stopped.
Real-time clock has stopped
working.
RTC Battery
System Board
CMOS Clock Test Failed
Time and Date Settings for
CMOS and DOS do not Match.
RTC Battery
System Board
Communication problem.
Modem function does not work
properly.
“33.6 Kbps and 56 Kbps DSVD Modem
Adapters” on page 2-50.
Modem card
System Board
Controller Diagnostic Test Failed.
An error was detected while
testing the Hard Disk Controller
(Adapter).
Hard Disk Drive
System Board
Cylinder 0 errors.
Test detected an error reading
the first cylinder of the hard disk
drive.
Hard Disk Drive
System Board
Device is Not Ready
Ready the Device...
or
Press Any Key
Ensure the device is powered on.
Replace failing device
Device Adapter (if installed)
System Board
Check Procedures 2-13