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Check Procedures 35
including speakers and microphone from the
system unit, except for the keyboard, mouse, and
monitor.
•
Power off the system unit (unplug the power cord)
before moving it or when replacing FRUs.
•
Remove all adapter cards, except for the factory-
installed modem adapter card and any other IB
Personal Computer factory-installed adapter
cards.
•
Disconnect all drives except:
- 3.5-in. diskette drive
- Hard disk drive
- IBM Personal Computer factory-installed devices
(such as a CD-ROM drive)
•
Ensure that all power cords and cables are
connected properly.
•
Ensure that the monitor brightness and contrast
controls are not turned down.
•
Power on the system unit.
NOTE: Some monitors have a detachable system I/O
signal cable between the monitor and the
system unit. In this case, check this signal
cable before replacing the unit. See “Monitor
Port Signals” on page 127 for pin identification.
•
Ensure correct monitor refresh rate.
•
Note any symptoms, messages, error codes, or
beeps.
•
Make sure that there are no diskette or CD in the
drives.
002 - DOES AN IBM LOGO SCREEN APPEAR?
(YES, READ AHEAD. NO, GO TO STEP 004.)
•
Insert diagnostics diskette in the diskette drive.
003 - DOES SYSTEM LOAD THE DIAGNOSTICS
PROGRAM FROM THE DISKETTE DRIVE? (YES,
READ AHEAD. NO, GO TO STEP 004.)
•
Follow the instructions on the screen and select
Utility from the diagnostics program menu.
•
Select Tech Support Form from the menu, press
F5 to execute, then generate a system
configuration report.