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Check Procedures 63
CD/DVD-ROM Drive
001 - START
•
Insert the diagnostics diskette into the diskette
drive and ensure that there is no CD/DVD in the
CD/DVD-ROM drive.
•
Select
Interactive Tests
menu, then select and
execute
CD/DVD-ROM Test.
002 - DO YOU SEE A MESSAGE “NO CD/DVD-
ROM DRIVE OR MSCDEX DEVICE DRIVER
INSTALLED.”? (YES, READ AHEAD. NO, GO TO
003.)
•
Exit the diagnostics program and power off the
system
•
Check and ensure that the CD/DVD-ROM drive
power cable and audio and data cables are not
damaged and are connected properly.
•
Check and ensure that the CD/DVD-ROM drive
driver is loaded correctly.
•
Load default settings.
003 - DO THE TESTS OF OPEN/CLOSE TRAY BY
DIAGNOSTICS PROGRAM AND BY DEPRESSING
CD/DVD-ROM DRIVE BUTTON WORK? (YES,
READ AHEAD. NO, GO TO STEP 006.)
•
Load a known good data CD/DVD into the CD/
DVD-ROM drive and try to read its content by
typing DIR at DOS prompt.
004 - CAN A CD/DVD BE READ FROM THE CD/
DVD-ROM DRIVE? (YES, THEN THE CD/DVD-ROM
DRIVE FUNCTIONS NORMALLY. NO, READ
AHEAD.)
•
Try reading the CD/DVD with a known good CD/
DVD-ROM drive.