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Appendix A. Troubleshooting, hints, and tips
The following section describes troubleshooting assistance.
Troubleshooting
If you have problems performing the data migration, refer to the following
troubleshooting instructions for assistance. If you receive an error message and
have problems performing the data migration refer to the possible causes
below:
1. Make sure you are logged on properly to both computers. Refer to this
table for logon requirements:
New Computer Operating
System
Previous Computer
Operating System
Logon Requirements
Windows XP Windows XP, Windows
2000
You must log on to both
machines with a user name
that is part of the
Administrators group.
Windows XP Windows Me, Windows 98,
Windows 95
You must log on to the new
machine with a user name
that is part of the
Administrators group. You
do not have to log on to the
previous computer.
Windows 2000 Windows 2000 You must logon to your
new and previous computer
with the same user name
and password to perform
the transfer process. That
user name must be part of
the Administrators group
on both machines.
Windows 2000 Windows 95, 98 or Me You must logon to your
new and previous computer
with the same user name
and password to perform
the transfer process. That
user name must be part of
the Administrators group
on the new machine
Windows 95, 98 or Me Windows 95, 98 or Me You do not have to logon to
Windows on either machine
to perform the transfer
process
© Copyright IBM Corp. 2002 A-1