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xiv Intel® Server System SR2500AL User’s Guide
Resetting the System ........................................................................................................ 111
Problems following Initial System Installation .................................................................... 112
First Steps Checklist ................................................................................................. 112
Hardware Diagnostic Testing ............................................................................................ 112
Verifying Proper Operation of Key System Lights ..................................................... 113
Confirming Loading of the Operating System ........................................................... 113
Specific Problems and Corrective Actions ........................................................................ 113
Power Light Does Not Light ...................................................................................... 114
No Characters Appear on Screen ............................................................................. 114
Characters Are Distorted or Incorrect ....................................................................... 115
System Cooling Fans Do Not Rotate Properly .......................................................... 115
Drive Activity Light Does Not Light ............................................................................ 116
CD-ROM Drive or DVD-ROM Drive Activity Light Does Not Light ............................ 116
Cannot Connect to a Server ...................................................................................... 116
Problems with Network ............................................................................................. 117
System Boots when Installing PCI Card ................................................................... 118
Problems with Newly Installed Application Software ................................................. 118
Problems with Application Software that Ran Correctly Earlier ................................ 118
Devices are not Recognized under Device Manager (Microsoft* Windows* Operating
System) ......................................................................................................... 119
Hard Drive(s) are not Recognized ............................................................................. 119
Bootable CD-ROM Disk Is Not Detected .................................................................. 119
LED Information ........................................................................................................ 120
BIOS POST Beep Codes .......................................................................................... 120
Appendix C: Intel
®
Server Issue Report Form .....................................................123
Appendix D: LED Decoder .....................................................................................127
Appendix E: Getting Help .......................................................................................133
World Wide Web ............................................................................................................... 133
Telephone ......................................................................................................................... 133
Appendix F: Regulatory and Compliance Information ........................................137
Product Regulatory Compliance ........................................................................................ 137
Product Safety Compliance ....................................................................................... 137
Product Regulatory Compliance References ............................................................ 138
Electromagnetic Compatibility Notices .............................................................................. 141
FCC Verification Statement (USA) ............................................................................ 141
Industry Canada (ICES-003) ..................................................................................... 142
Europe (CE Declaration of Conformity) ..................................................................... 142
VCCI (Japan) ............................................................................................................ 142
BSMI (Taiwan) .......................................................................................................... 142
Korean Compliance (RRL) ........................................................................................ 143
CNCA (CCC-China) .................................................................................................. 143
Product Ecology Compliance .................................................................................... 143