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Troubleshooting
March 2001 2-3
11 Error creating DP2 LUT
folder
A folder of the same name may
exist.
Change the selected folder name.
101 No response from
device:_devicename_.
The device is not responding to
the system.
Verify that the device is connected
and on-line.
102 Device not
found:_devicename_.
The system was trying to access
a device that it could not find.
Verify that the device name on one
of the configuration dialog
windows is correct.
103 The following device is
indicating it is not
ready:_devicename_.
The device is not ready. Wait several minutes and try the
activity again.
104 The following device is
busy:_devicename_.
The device is busy. Wait several minutes and try the
activity again.
105 The following device is not a
TTY port:_devicename_.
The port name in the
configuration file does not refer to
a valid serial port.
Change the port name in the
configuration file to a valid serial
port.
106 The following device is
closed:_devicename_.
The serial port closed during
system reading.
• Verify that no other application
is accessing the port.
• Restart the application.
107 No data on
device:_devicename_.
No data is available for the
system to read on the serial port.
• Verify that the densitometer is
connected correctly.
• Restart the application.
108 Error:_oserror_occurred
during operation:
_operation_ on device:
_devicename_.
An operating system error
occurred.
• Rerun the application.
• Reboot the operating system
• If problem continues, call for
service.
109 Invalid Device ID:
_devicename_.
A new device was created with an
incorrect device ID.
Edit the device ID to reflect the
correct device ID.
Code Status Message Possible Cause/Subsystem Possible Solution