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Part No. 6B4389 June 1999 9-1
9 Troubleshooting
This chapter describes procedures for troubleshooting problems
you may encounter with the Kodak Professional 10/100 network
interface card (NIC).
NIC Start-up Sequence
NIC LEDs
The NIC should go through the following start-up sequence upon
power up:
1. The NIC will run through a set of power-up diagnostics for a
few seconds. If the NIC is operating properly, the red TEST
LED will blink momentarily and then go out. If the TEST LED
blinks continuously, there is a problem. If this is the case, first
verify that you have a good Ethernet connection and then try
powering the unit off and then on again.
NIC Factory Defaults
2. If this does not work, try pressing the push button switch on
the NIC for at least 5 seconds (factory defaults) and powering
the NIC off and then on again. If the problem persists, the
NIC may be defective.
It will then try for a few seconds to obtain TCP/IP
configuration information via BOOTP and RARP.
3. The print server will then check that the code in the Flash-
ROMs is valid. If so, it will load that code and begin normal
execution.
Once the Flash code has been loaded and the unit is running
normally, the yellow 100baseT LED will come on solid if a
100baseT connection is detected and the green LINK OK LED
lights when a valid link is established. If the lights do not come on
as described, there may be a cabling problem or a bad hub port.
If necessary, try a different cable and/or hub port.
NIC Configuration Page
4. Generate a NIC configuration page as described in Chapter 2
to verify that the connection between the printer and the NIC
is good. If the test fails, turn the printer off and reinstall the
NIC making sure that it is securely seated.