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Chapter 8
Scanner Message
Message Cause Action/Solution
Scan operation failed. Please try
again.
Scan operation initiated from the
printer fails to communicate with
the computer within a timeout
period. The computer was
supposed to start the scan
operation.
Retry the scan operation.
Bluetooth Message
Message Cause Action/Solution
Bluetooth connection lost.
Check connection and resend.
Bluetooth
communication/connection
dropped while downloading a file
to the printer.
Check the connection and
resend.
Troubleshooting
AiO Fails to Power On
The power supply is not properly connected.
1 Make sure the power cord is connected to the power supply and plugged into a grounded power outlet
or power strip.
2 If you are using a power strip, make sure it is turned on.
3 If you are using a switched power outlet, make sure the switch is on.
4 Make sure the power outlet is supplying power.
5 If none of the above corrects the problem, contact Kodak support.
Bluetooth Device not Recognized
Probable Cause 1
The internal Bluetooth radio in the device may be turned off.
Corrective Action
Make sure the device is on and within range of the Bluetooth radio signal (30 ft., or 10 meters).
NOTE: The Bluetooth technology enabled device must use an BIP, OPP, or FTP profile.
Probable Cause 2
Sending device requires a PIN.
Corrective Action
Enter a PIN of 1111 into the sending device.
60 Kodak EasyShare 5100 AiO