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Solving Problems with Printing Quality118
If the problem is not resolved, even after all of the above have been per-
formed, contact Technical Support with the error information.
For contact information, refer to the Need Assistance Sheet.
Colors are
not register-
ing properly;
colors are
mixed or
have page-
to-page vari-
ation.
The drum cartridge is
not correctly seated.
Remove the drum cartridge and rein-
stall it.
One or more of the
toner cartridges may
be defective.
Remove the toner cartridges and
check for damage. If it is damaged,
replace it.
The media is moist
from humidity.
Remove the moist media and replace it
with new, dry media.
The color
has a poor
reproduction
or has poor
color density.
The drum cartridge
may be defective.
Remove the drum cartridge and check
for damage. If it is damaged, replace it.
Symptom Cause Solution