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Solving Other Problems9-30
The
web-based
utility cannot
be accessed.
The PageScope Web
Connection Adminis-
trator’s password is
incorrect.
The PageScope Web Connection
Administrator password has a 4-char-
acter minimum and an 8-character
maximum. For details of the Page-
Scope Web Connection administrator
password, refer to the Reference
Guide on the Documentation CD/DVD.
Media is
wrinkled.
The media is moist
from humidity or hav-
ing water spilled on it.
Remove the moist media and replace it
with new, dry media.
The media feed roller
or fuser unit is defec-
tive.
Check them for damage. If necessary,
contact Technical Support with the
error information.
Unsupported media
(wrong size, thick-
ness, type, etc.) is
being used.
Use KONICA MINOLTA-approved
media. See “Print Media” on page 3-2.
Also, refer to http://printer. konicami-
nolta.com for a complete list of cur-
rently approved media.
Data was
sent to the
machine, but
it doesn’t
print.
An error message is
displayed in the mes-
sage window.
Handle according to the message dis-
played.
It takes a
very long
time to trans-
fer scan data
to the USB
memory
device.
The response time
may be slow depend-
ing on the USB mem-
ory device that is
used.
Wait until the transfer is finished.
It is not pos-
sible to enter
Scan mode
or Fax mode.
An error has occurred
in Copy mode.
Correct the cause of the error, and
then enter a different mode.
Symptom Cause Solution