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Troubleshooting
10-4 OPERATION GUIDE
Cannot print. Is the machine plugged in? Plug the power cord into an AC
outlet.
—
Is the machine powered on? Turn on the main power switch. 3-2
Is the printer cable
connected?
Connect the correct printer cable
securely.
2-5
Was the machine powered
on before the printer cable
was connected?
Power on the machine after
connecting the printer cable.
2-5
3-2
Is the print job paused? Press [Resume] to resume
printing.
7-19
Documents are
printed improperly.
Are the application software
settings at the PC set
properly?
Check that the printer driver and
application software settings are
set properly.
—
While the operation
panel was being used,
the keys locked up
and do not respond
when pressed.
Is the operation panel
locked?
Check the panel lock setting in
COMMAND CENTER and change
the setting if necessary.
KYOCERA
COMMAND
CENTER
Operation
Guide
Cannot print with USB
memory.
Was the USB memory
formatted with a machine
other than this machine?
Format the USB memory with this
machine.
Is the USB host blocked? Select Unblock in the USB host
settings.
8-146
Check that the USB memory
is securely plugged into the
machine.
——
When displaying an
image sent from the
machine on the PC, an
image size is shrunk
vertically or
horizontally.
Have you selected
200×100dpi Normal or
200×400dpi Super Fine for
the scan resolution?
Select a scan resolution other than
200×100dpi Normal or 200×400dpi
Super Fine when sending an
image.
5-14
USB memory not
recognized.
Check that the USB memory
is securely plugged into the
machine.
——
Is the USB host blocked? Select Unblock in the USB host
settings.
8-146
Vertical streaks
appear on prints.
The inside of the machine
may be dirty.
Check the toner container and if
necessary replace.
9-5
Clean the charger wire. —
Check the main charger cleaner of
the drum unit is in its original
position.
—
Symptom Checkpoints Corrective Actions
Reference
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