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Troubleshooting
SYSTEM Status Lights 2 and 3
Look at the USB status lights 2 and 3 (two red lights under SYSTEM). Status 2 is the
red light in the middle, and Status 3 is the rightmost red light). Note the status of
each.
Status Condition Suggestions
SYSTEM 2 is On /
SYSTEM 3 is On
The UBox has obtained an IP
address using DHCP and does
not show any users connected to
it.
Verify the following:
The computer trying to communicate with
the UBox is on the same DHCP Ethernet subnet
or also received an IP address via DHCP.
The computer has the current UBox
software installed.
The UBox software has the UDP port set
correctly (default 10010).
activated.
The computer does not have a personal firewall
SYSTEM 2 is On /
The UBox is configured to use a erify the following:
ing to communicate with
puter has the current UBox
has the UDP port set
ve a personal firewall
SYSTEM 3 is Off
static IP and does not show any
users connected to it.
V
The computer try
the UBox is on the same static IP Ethernet
subnet.
The com
software installed.
The UBox software
correctly (default 10010).
The computer does not ha
activated.
SYSTEM 2 is Off /
The UBox obtained an IP
nd
erify the following:
ying to communicate with
has the UDP port set
ve a personal firewall
SYSTEM 3 is On
address using Zeroconfig a
does not show any users
connected to the UBox.
V
The computer tr
the UBox is also on the Zeroconfig subnet.
The computer has the current UBox
software installed.
The UBox software
correctly (default 10010).
The computer does not ha
activated.
Status 2 is Off /
This is normal and indicates that
Status 3 is Off
the UBox hardware is working. It
has obtained an IP address and
has detected users (client
computers) connected to it.
UBox User Guide 51