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Scanning, copying, and faxing troubleshooting
Scanning or using a scanned image with a software
program takes a long time or freezes the computer
Lower the scanning resolution. Scanning resolution is much different than
printing resolution and is generally set much lower. To change the scanning
resolution:
1 Open the Lexmark All-In-One Center (see page 13).
2 From the Scan section, click See More Scan Settings.
3 Click Display Advanced Scan Settings.
4 From the Scan tab of Advanced Scan Settings, enter a lower scan
resolution.
Scanning was not successful
The software may not be installed properly. Follow the instructions for “AIO
is not communicating with the computer” on page 47.
My program is not on the Send scanned image to list
To add your program to the Send scanned image to program list:
1 Open the Lexmark All-In-One Center (see page 13).
2 Select Search for more from the Send images to list.
3 Click Enhanced Search.
4 Select the applications you want to add from the list box, and then
click Add.
5 Click Close to save your changes.